Can't play my AVI file presentation on my TV

Question

Hi,

I can play any AVI files (via USB ports) on my TV, but not the AVI file created with ActivePresenter?? My TV says it's a codec issue thing... Any suggestion please?

Thanks!

Answer 1

Hi,

Yes, this is an issue related to codec which was used to encode the video.

When generating AVI, we use Microsoft MPEG-4 v2 codec, because this is available by default on Windows so users can play on Windows without the need to install any codec.

May be you TV don't support this codec.

You may try choosing MP4 when generating Video instead of AVI.

We use standard MP4 Base Media v1 codec so I think it can be played by your TV.
 

We would be appreciate if you can let us know if this resolves the issue so other users can find the answer here if they face the same issue in the future.

Regards,