Active Presenter crashes when painting brushstrokes in Adobe Photoshop CS5 (64bit)

Question

I am painting in Photoshop CS5, trying to capture as a tutorial for my students.  As an initial test, the gradient tool did fine.  When I started using the brush tool, AP froze and said it had problems and had to close.  When I restarted AP, it said it could no longer capture.  Shutting my computer all the way down will restart AP but as soon as I start brush strokes it happens all over again.  I have a brand new Dell computer , Windows 7 with an intel 7 processor.

Answer 1

Hi,

Please tell me which capture profile did you use to do the recording? Full motion or smart capture?

Regards,

Answer 2

Hi,

We have fixed this issue in ActivePresenter 3.1

This new release also coupled with many enhancements, please update.

Regards,