CANNOT change PAN settings

Question

When I start a new capture and try to change the PAN settings to NOT auto pan, it creates an error and shuts the program down. I am using Windows 7

Answer 1

Hi,

This is a known bug in ActivePresenter if there is no recording device on your computer. A workaround is plugging a microphone or enabling at least one recording device (eg: Stereo Mix).

We are working to fix it and the new ActivePresenter version will be available soon.

To enable Stereo Mix recording device, please follow below steps:

- Right click on Audio icon on the Taskbar

- Select Recording devices from menu

- A Sound dialog will appear, in Recording tab, right click and select Show Disabled Devices from menu.

- Find the Stereo Mix item, right click on and select Enable.

Answer 2

Hi,

This issue has been fixed in our new release ActivePresenter 3.1:

There are also many new enhancements and bugs fixed.

Regards,