(Last Updated: September 14, 2020)

Dialogue simulation is one of the interactive simulation types that we often see in the eLearning industry. It helps employees whose job involves communicating to get used to interacting with clients more effectively. In each dialogue, learners are required to handle real-time challenges such as convincing customers to buy a product or calming down an angry client. With ActivePresenter, we can easily create dialogue simulations thanks to its powerful features, namely events – actions and text-to-speech. Let’s learn how to make them in today’s blog.

I have created a dialogue simulation below with ActivePresenter. This example presents a common situation in a restaurant which is dealing with customer complaints. Let’s dive right into how to create this dialogue simulation now.

Build a Mind Map

The main factor of a dialogue simulation is the branched scenario, where each action you make can lead to a different consequence. Therefore, it’s necessary to have a clear thought on how to build a conversation simulation. You can quickly draw your idea on a paper or create a mind map using mind-mapping software tools such as XMind, Mindomo, or Freemind

Dialogue sinulation

Write Scripts

Now you will write your full scripts based on the mind map you have created. Starting from the title and introduction slide, continue to develop the conversation, give feedback, and then finish it. Think of the branching, the learners’ responses, whether their answer can lead to another branch or return to the right path. With this in mind, you can write a logical and close dialogue simulation script. 

Script of dialogue simulations

Create a Dialogue Simulation with ActivePresenter

After having done the two steps of preparation above, there are several things that you need to consider. First of all, think about the following questions to see if they can help to optimize your work productivity. 

  • Are there any slides having the same layout? 
  • Should I use Slide Master to create? If so, how many slide layouts that I need? 

In my example, I will use 2 types of slide layouts, which are blank and feedback. These two layouts need interaction to move to the next one, so we have to uncheck the Auto Advance option. 

Using Slide Master

Then, I will use the feedback layout to display different feedback messages. This means all the feedback in the project has the same style but carries different messages. Therefore, adding placeholders would be helpful to create a text box and button in Slide Master. After that, we can easily type text into them in the normal view. (View tab > Slide Master > Insert Placeholder > choose Text or Button to add).

Title Slide

As you may know, the title slide is always a need for every project. It lets us know the course topic and often includes a button to start the course. According to the autoplay’s policies of most web browsers nowadays, muted autoplay is always allowed. And autoplay with sound is allowed if the user has interacted with the domain (click, tap, etc.). Therefore, inserting a button on the first slide is a great choice to handle this issue. 

Dialogue simulation

Food photo created by valeria_aksakova – www.freepik.com

So, you can make this button interactive by adding a Go Forward action to it. Or even make it more appealing by adding a hover effect and click sound. For example, when your learners hover the mouse over the START button, it will be highlighted.

Start button

Introduction Slide

The introduction slide is not so different from the Title slide. It also includes content and a button for learners to advance to the next slide. However, since the purpose of this slide is to introduce the course, it contains brief information about what learners are supposed to do next. You can insert and style shape with introduction lines. Then, add a Go Forward action to the Let’s go! button as in the previous slide. 

Dialogue simulation

Food photo created by freepic.diller – www.freepik.com

Character’s Lines

ActivePresenter allows you to create dialogue simulations with voice-overs that imitate real-life conversations. Adding voices to the dialogue is now as easy as pie since you can choose from recording narration or generating text to speech voices.

To add the character’s lines, do the following:

  • Insert a callout. (Insert tab > Shapes > Callouts > choose one from the list).
  • Add text into the callout by double-clicking it.
  • Convert text to speech. (In the Properties pane, select the Audio tab > generate the audio voice).

Learner’s Responses

Two Options

In this step, learners need to choose one out of many provided options that they think should be used to respond to the interlocutor. I build up 2 options for this dialogue simulation, A and B; and B is the better choice. If learners click this B option, congratulation feedback will show up. The Continue button on the feedback will take them to the next slide. Otherwise, if they select option A, another feedback will show up with a Try again button to take them back to the previous slide. Each option selected will play corresponding audio. When the audio is over, feedback will show up.

Dialogue simulation

Business photo created by freepic.diller – www.freepik.com

Steps to Create 2 Options

  • Insert 2 buttons at the timestamp where the character’s lines end. (Insert tab > Button).
  • Type the text into each button by double-clicking the button.
  • Create new audio for these 2 buttons. (Insert tab > Audio > Create New > Copy text from the shape you want to convert it to audio > generate the audio).
  • Add a transparent shape to cover the 2 options. This shape will prevent learners from interacting with the other option if one is selected. (Insert tab > Shape > Rectangle. Then make this rectangle transparent by changing its opacity to 0).
  • Delete the two audio objects that you have created.
  • Add actions to these two buttons as in the image below:
Option A

Please refer to this tutorial for more information about how to add events -actions in ActivePresenter. 

Note that you have deleted the two newly created audio objects, so now you have to add them again to the options by clicking the Select an audio from project button. Also, we should uncheck the Blocking option for the Play Audio action. By doing this, the next “showing the transparent shape” action will be executed simultaneously. For the transparent shape, Hide After 6 seconds, which is equivalent to the duration of the audio, and check the Blocking option.  

Show transparent shape

Finally, we uncheck the Retain State checkbox so that the button will reset its normal state on the slide revisit.  

Retain state

Feedback Messages for Dialogue Simulation

Feedback

Business photo created by freepik – www.freepik.com

In a dialogue simulation, feedback messages are indispensable. As aforementioned, each option that learners choose will lead to a different consequence or feedback. One takes learners to the previous slide, the other takes them to the next slide. Since feedback layouts have been created in Slide Master, now we can easily add a feedback layout slide to the project as follows: In the Home or Insert tab, click the arrow on the New Slide button, then choose the desired one. 

Insert feedback layout slide

Then, add text into the text box and the button. Finally, we add actions for this button:

Add actions to Try again button

Similarly, I will create a congratulation feedback slide for learners to continue the simulation. 

Continue button

After clicking the Continue button, learners will come to the last slide to finish this project. To end this dialogue simulation, we simply create a dialogue with voice-overs as follows:

  • Insert callouts and add text to them. 
  • Generate audio using object text.
Dialogue simulation

Food photo created by freepic.diller – www.freepik.com

More Interactions and Effects

Basically, you have done creating a simple dialogue simulation. However, to make the eLearning course more appealing, you can add transition effects to slides or entrance effects to the character’s lines. 

Add more effects

Preview and Export your Dialogue Simulation

You can preview your dialogue simulation in a browser without exporting it by using the HTML5 Preview feature. This feature lets you know how your learners would experience the content output on HTML5 before exporting and sharing it. After that, you can choose to directly publish your project to ActivePresenter.Online or export it to HTML5 and publish it on other LMS platforms.  

That’s all about how to create a dialogue simulation with ActivePresenter. Download the software and try it out today. Contact us via email: support@atomisystems.com if you would like to download the sample or need any help!

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