How to Add and Customize Feedback Messages in ActivePresenter 9

Last Updated On: March 29, 2024

As its name implied, feedback messages are used to give learners feedback/information when learners interact with an interaction object. In this article, you will learn how to add and customize feedback messages in ActivePresenter 9.

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From the image below you can see that a hint message appears when learners hover the mouse over a rubbish image. So, they understand what to do next. That’s how the message assists you in online training tasks.

Add and customize feedback messages

Table of contents: 

Introduce 8 Types of Feedback Messages

ActivePresenter 9 provides you with 8 types of feedback messages as follows:  

  • Correct Message: Appear when users act correctly.
  • Incorrect Message: Appear when users act incorrectly.
  • Complete Message: Appear when users complete an action (This message is only available in the Survey mode).
  • Incomplete Message: Appear to let users know that they have to complete the task before they can perform the next action.
  • Timeout Message: Show up when users don’t complete an action in the predefined amount of time.
  • Hint Message: Appear when users hover the mouse over an interaction object.
  • Accept Message: Show up when you drop any accepted Drag Source onto the Drop Area/Drop Target (This message is only available for Drop Area and Drop Target.)
  • Reject Message: Show up when you drop any rejected Drag Source onto the Drop Area/Drop Target (This message is only available for Drop Area and Drop Target.)

Note that each interaction object type has different types of feedback messages. For instance, a text entry object has Correct and Incorrect messages added by default. Then, you can add 3 other types of messages: Incomplete, Hint and Timeout. Meanwhile, a button object has no default message and you can only add to it two types of messages: Hint and Timeout.

Add and Customize Feedback Messages

For some feedback messages, they are added when you insert an interaction object by default. But some don’t. So, ActivePresenter 9 allows you to add more feedback messages as you want. To do that, perform either of the following ways: 

  • Select an interaction object > open the Questions tab > Messages > select one message from the list that appears:
Questions tab > Messages
  • Right-click on an interaction object > Insert > select one message from the list:
Insert messages

Then, the added feedback message appears on the slide with the default text like this:

Hint message

Click the default text to enter a new one. Besides, you can customize its format like other text-based objects such as shapes or text captions. 

Tip: In case your project has many slides. You can consider using the object settings feature to make feedback messages look consistent on all slides. Open the View tab > Object Settings > select and customize the feedback message you want > Close Settings View.

Customize feedback messages in the Object Settings view

In this way, ActivePresenter 9 applies the new settings to the newly added feedback messages.

Show Feedback Messages in the Output

No matter whether the feedback message is added manually or by default, ActivePresenter 9 automatically adds events – actions to make it shown in the output.

Show Feedback Messages in the Output

But note that you can still customize its events – actions the way you want. To learn more, see Work with Events – Actions.

That’s how to add and customize feedback messages in ActivePresenter 9. Besides, follow our Tutorials page and YouTube channel for more helpful articles and videos. 

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